When will I get my order? Usually, it takes 3–4 days to fulfill an order, after which it’s shipped out.
When will I get my order? Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may continue to increase until things get back to normal. We’re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. It’s difficult to predict the shipping times.
My order should be here by now, but I still don’t have it. What should I do? Before getting in touch with us, please help us out by doing the following:
How do I track my order? You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at email@example.com.
I received a wrong/damaged product, what should I do? We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at firstname.lastname@example.org within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy? We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at email@example.com!
Do you offer refunds? Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at firstname.lastname@example.org with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color? At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at email@example.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
The Sale Is Until The End Of JULY